In case you are not pleased with your treatment and/or you have a complaint, please first address your issues with me. If our discussion is not been to your satisfaction, there are several ways to file a formal complaint:
Klachtencommissie If you want to discuss a complaint with an independant party, you can report your compliant at Erisietsmisgegaan.nl. U can use this form: melden onvrede. Erisietsmisgegaan.nl will mediate with in your compaint.
File a formal complaint to the Geschillencommissie If mediation is not of help, you can contact the Geschillencommissie in Den Haag.